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How to Contact US!
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| Business Operations:
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| Dynamic Computing Solutions
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| 8396 Sunset Drive
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| Ellicott City, MD 21043
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| SUPPORT:
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| Due to the oftentimes complicated and technical issues involving software, support is handled via e-mail. In order to provide service, we require your Order ID # and a brief description of your particular issue. Please include any relevant screen prints along with a detailed description of any concerns that you may have.
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| Purchasing multiple copies of a product: When registering multiple licenses, please be certain to enter your Order ID #. If you are purchasing multiple copies of a product, each installation should use a sequential number added to the end of the Order ID #. As an example, you purchase 3 Desktop licenses and you receive an Order ID # of 200909175555555555. When registering multiple licenses enter your Order ID # as follows:
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| Installation 1: 2009091755555555551
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| Installation 2: 2009091755555555552
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| Installation 3: 2009091755555555553
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| The above procedure only pertains to multiple license purchases. If purchasing a single license, enter the Order ID # exactly as it appears in your receipt. Do not enter the sample order ID number above.
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| Phone:
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| 877-345-3223 (Toll free) This number is for sales related inquiries only, support is not handled via telephone.
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| Email:
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| support (at) ingressor.com
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| Remember, please put your order ID number into the subject line of all email support requests.
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