Business Operations:

      Dynamic Computing Solutions

        8396 Sunset Drive

        Ellicott City, MD  21043

SUPPORT:

          Many issues can be resolved with a quick review of our FAQ.  It is the fastest way to solve your problem. If, after reviewing the FAQ's you still have a question, please email us. Please be specific about your question and include any screen prints, error messages, etc. Due to the oftentimes complicated and technical nature of support we must handle it using e-mail.  In order to provide assistance, we need your Order ID # in the subject line and a concise description of your problem. Please include any relevant screen prints or error messages with your description.

Phone:  

      Sales Only:  877-345-3223 Ext. 2#  Our sales personnel are not capable of responding to customer service inquiries.  

        Support is handled via EMAIL only - Our support network is comprised of a technical staff trained to respond to your emails.  We use a system of dynamic load balancing and each CSR receives the next email in the order received.  Often, it is necessary to research various issues, so please be patient.

Email:

      support (at) ingressor.com  Naturally, you'll need to replace the (at) with an @ with no spaces on either side.

Please include your order number if you are contacting us regarding a problem with your purchase.